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	<title>Comments on: Interchange Legislation as Counterproductive Consumer Protection Regulation</title>
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	<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/</link>
	<description>Academic commentary on law, business, economics and more</description>
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		<title>By: Mark Seecof</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7987</link>
		<dc:creator><![CDATA[Mark Seecof]]></dc:creator>
		<pubDate>Thu, 10 Dec 2009 08:26:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7987</guid>
		<description><![CDATA[Prof. Wright wrote &quot;I’m persuaded by the [] view that the honor-all-cards rule is critical to the functioning of the payment system because it ensures the cardholder that her card will be accepted at all merchants participating in the network. If one allows merchants to decide on their own which of the cards within the network they would select, the potential for those individual merchant decisions to damage the reputation of the network would be substantial.&quot;

That seems rather weakly-founded to me.  If a network paired its &quot;honor all cards&quot; rule with a rule that interchange fees would be the same for all cards then merchants could accept all of them without being ripped off by some of them (the difference in interchange fees may be 1% or even more of the transaction value-- that&#039;s a lot to a merchant-- it may be in the same league as his own margin on the sale!)  Of course, that&#039;s not how &quot;honor all cards/no-surcharges&quot; works.  The &quot;assurance&quot; to the cardholder is that she can sign up for the most remunerative card-issuer rewards program without worrying that the merchant clobbered with the cost of those &quot;rewards&quot; will balk.  That&#039;s not critical to the functioning of the network, it&#039;s only critical to the supracompetitive margins of card issuers.

As for the potential for merchants to &quot;damage the reputation of the network&quot; by choosing to accept lower- (interchange/ merchant) fee cards and decline higher-fee cards, we have empirical reason to believe this is (a) not damaging at all, and (b) pro-competitive.  Right now merchants decide whether to accept Visa, MasterCard, American-Express, and various other cards.  Merchants often refuse American Express cards because the fees are much higher than for most (though not all) Visa or MC cards (network rules forbid surcharging).

Does this &quot;damage&quot; American Express&#039; reputation?  No.  Cardholders understand the economic tradeoffs well and adjust the mix of cards they carry to meet their desires for &quot;rewards&quot; and their desires to use cards with some merchants who don&#039;t want to price those rewards into their goods and services.

AmEx stays in business because merchants and cardholders agree that it provides the right mix of benefits to all parties for some transactions (it helps that AmEx rewards transfer some surplus from businesses to cardholders effectively (if not legally) tax-free through &quot;expense reimbursements&quot; paying inflated prices which in turn support &quot;rewards&quot;).

Merchants who don&#039;t see a benefit from AmEx don&#039;t accept those cards.  AmEx and the others (Visa, MC, etc.) *compete* for merchants; all of them offer co-op advertising deals and special fee arrangements to merchants with clout (either cachet or volume).

If the big networks like Visa and MC were forced to expose their member card-issuers to competition over &quot;interchange&quot; fees, then on the experience of AmEx competing with the other networks, I would expect such competition to result in a more efficient market overall.  Immediately after a reform of the rules, cardholders trained in the &quot;honor all cards/no-surcharges&quot; era might be briefly discomfited by some merchants rejecting or surcharging some (greedy) cards, but that would be a minor transition problem-- such customers would call their issuers (or perhaps other issuers) and get lower-fee cards to carry.  The lower-fee cards might come with fewer &quot;rewards&quot; but obviously, consumers in the aggregate could not lose by that.[1]

Merchants could choose how many sales, if any, to forego by refusing or surcharging some cards.  They might waive surcharges for good customers, or on high-margin sales, or &quot;just this once, but next time bring a different card.&quot;  It doesn&#039;t matter-- competition would sort that out fairly quickly.  Banks could compete to offer more widely-accepted (read: cheaper) cards as well as cards with fancier loyalty programs.  I am quite confident of that, because Visa/MC do that now, competing with AmEx! (Remember those old Visa ads?  &quot;Bring your Visa card, because the Olympics don&#039;t take American Express.&quot;  That could turn into &quot;bring your XYZ Bank Visa card, because department stores don&#039;t take Citibank.&quot;)

[1] Certainly the distribution of &quot;rewards&quot; benefits and burdens among cardholders would shift.]]></description>
		<content:encoded><![CDATA[<p>Prof. Wright wrote &#8220;I’m persuaded by the [] view that the honor-all-cards rule is critical to the functioning of the payment system because it ensures the cardholder that her card will be accepted at all merchants participating in the network. If one allows merchants to decide on their own which of the cards within the network they would select, the potential for those individual merchant decisions to damage the reputation of the network would be substantial.&#8221;</p>
<p>That seems rather weakly-founded to me.  If a network paired its &#8220;honor all cards&#8221; rule with a rule that interchange fees would be the same for all cards then merchants could accept all of them without being ripped off by some of them (the difference in interchange fees may be 1% or even more of the transaction value&#8211; that&#8217;s a lot to a merchant&#8211; it may be in the same league as his own margin on the sale!)  Of course, that&#8217;s not how &#8220;honor all cards/no-surcharges&#8221; works.  The &#8220;assurance&#8221; to the cardholder is that she can sign up for the most remunerative card-issuer rewards program without worrying that the merchant clobbered with the cost of those &#8220;rewards&#8221; will balk.  That&#8217;s not critical to the functioning of the network, it&#8217;s only critical to the supracompetitive margins of card issuers.</p>
<p>As for the potential for merchants to &#8220;damage the reputation of the network&#8221; by choosing to accept lower- (interchange/ merchant) fee cards and decline higher-fee cards, we have empirical reason to believe this is (a) not damaging at all, and (b) pro-competitive.  Right now merchants decide whether to accept Visa, MasterCard, American-Express, and various other cards.  Merchants often refuse American Express cards because the fees are much higher than for most (though not all) Visa or MC cards (network rules forbid surcharging).</p>
<p>Does this &#8220;damage&#8221; American Express&#8217; reputation?  No.  Cardholders understand the economic tradeoffs well and adjust the mix of cards they carry to meet their desires for &#8220;rewards&#8221; and their desires to use cards with some merchants who don&#8217;t want to price those rewards into their goods and services.</p>
<p>AmEx stays in business because merchants and cardholders agree that it provides the right mix of benefits to all parties for some transactions (it helps that AmEx rewards transfer some surplus from businesses to cardholders effectively (if not legally) tax-free through &#8220;expense reimbursements&#8221; paying inflated prices which in turn support &#8220;rewards&#8221;).</p>
<p>Merchants who don&#8217;t see a benefit from AmEx don&#8217;t accept those cards.  AmEx and the others (Visa, MC, etc.) *compete* for merchants; all of them offer co-op advertising deals and special fee arrangements to merchants with clout (either cachet or volume).</p>
<p>If the big networks like Visa and MC were forced to expose their member card-issuers to competition over &#8220;interchange&#8221; fees, then on the experience of AmEx competing with the other networks, I would expect such competition to result in a more efficient market overall.  Immediately after a reform of the rules, cardholders trained in the &#8220;honor all cards/no-surcharges&#8221; era might be briefly discomfited by some merchants rejecting or surcharging some (greedy) cards, but that would be a minor transition problem&#8211; such customers would call their issuers (or perhaps other issuers) and get lower-fee cards to carry.  The lower-fee cards might come with fewer &#8220;rewards&#8221; but obviously, consumers in the aggregate could not lose by that.[1]</p>
<p>Merchants could choose how many sales, if any, to forego by refusing or surcharging some cards.  They might waive surcharges for good customers, or on high-margin sales, or &#8220;just this once, but next time bring a different card.&#8221;  It doesn&#8217;t matter&#8211; competition would sort that out fairly quickly.  Banks could compete to offer more widely-accepted (read: cheaper) cards as well as cards with fancier loyalty programs.  I am quite confident of that, because Visa/MC do that now, competing with AmEx! (Remember those old Visa ads?  &#8220;Bring your Visa card, because the Olympics don&#8217;t take American Express.&#8221;  That could turn into &#8220;bring your XYZ Bank Visa card, because department stores don&#8217;t take Citibank.&#8221;)</p>
<p>[1] Certainly the distribution of &#8220;rewards&#8221; benefits and burdens among cardholders would shift.</p>
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		<title>By: TRUTH ON THE MARKET » Merchant Collusion as an Antitrust Remedy</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7986</link>
		<dc:creator><![CDATA[TRUTH ON THE MARKET » Merchant Collusion as an Antitrust Remedy]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 21:36:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7986</guid>
		<description><![CDATA[[...] Costs of Fraud.Bob Chakravorti on The Merchants&#039; Insincere Concern About Cross-Consumer Subsidies.Geoffrey Manne on Interchange Legislation as Counterproductive Consumer Protection Regulation.Josh on Interchange Legislation as Counterproductive Consumer Protection Regulation.Ronald J. Mann [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Costs of Fraud.Bob Chakravorti on The Merchants&#039; Insincere Concern About Cross-Consumer Subsidies.Geoffrey Manne on Interchange Legislation as Counterproductive Consumer Protection Regulation.Josh on Interchange Legislation as Counterproductive Consumer Protection Regulation.Ronald J. Mann [...]</p>
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		<title>By: Geoffrey Manne</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7985</link>
		<dc:creator><![CDATA[Geoffrey Manne]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 20:26:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7985</guid>
		<description><![CDATA[An important adjunct to Josh&#039;s point is that, as interchange fees decrease and annual fees increase correspondingly, there will be a decrease in the number of cards in anyone&#039;s wallet at any given time.  This ability to choose between cards at the POS is in part a function of low interchange fees.  Raise those fees and while it becomes more important for cardholders to hold more than one card, it also becomes less likely.]]></description>
		<content:encoded><![CDATA[<p>An important adjunct to Josh&#8217;s point is that, as interchange fees decrease and annual fees increase correspondingly, there will be a decrease in the number of cards in anyone&#8217;s wallet at any given time.  This ability to choose between cards at the POS is in part a function of low interchange fees.  Raise those fees and while it becomes more important for cardholders to hold more than one card, it also becomes less likely.</p>
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		<title>By: Josh</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7984</link>
		<dc:creator><![CDATA[Josh]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 20:11:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7984</guid>
		<description><![CDATA[The fact that most cardholders have several cards might influence the magnitude of the efficiency gains from the honor all cards rule, i.e. the higher the number of cards the consumer carries in its wallet the more likely that he has one that will work if the merchant rejects some of them.  But that&#039;s not the same as saying there are not efficiencies associated with the rule.  Or there are no costs imposed on consumers for using the network under such conditions relative to the world where all cards are accepted.  And its not the same as saying that those gains are small.  Just that those losses would be smaller than they would be if consumers didn&#039;t carry a bunch of cards (including some low interchange cards).  We can certainly debate the magnitude of these gains.  But I am comfortable sticking to the modest claim here that whether or not the benefits of such a rule have fallen over time, they exist, while evidence of consumer gains from eliminating such a rule (or reducing interchange) are harder to pin down empirically.

I think its also important to note here that the increase interchange fees occurred at least in part because of an increase in payment card system competition for issuers as the issuers developed methods to increase cardholder loyalty.  With increased cardholder loyalty came greater sensitivity to interchange fee differences from issuers (because they could now shift customers from one card to another while losing fewer sales) and more intense competition from payment systems and higher interchange fees.  Complaints about the particular margins on which this competition took place sound much more like complaints about the competitive process than they do like traditional antitrust concerns.]]></description>
		<content:encoded><![CDATA[<p>The fact that most cardholders have several cards might influence the magnitude of the efficiency gains from the honor all cards rule, i.e. the higher the number of cards the consumer carries in its wallet the more likely that he has one that will work if the merchant rejects some of them.  But that&#8217;s not the same as saying there are not efficiencies associated with the rule.  Or there are no costs imposed on consumers for using the network under such conditions relative to the world where all cards are accepted.  And its not the same as saying that those gains are small.  Just that those losses would be smaller than they would be if consumers didn&#8217;t carry a bunch of cards (including some low interchange cards).  We can certainly debate the magnitude of these gains.  But I am comfortable sticking to the modest claim here that whether or not the benefits of such a rule have fallen over time, they exist, while evidence of consumer gains from eliminating such a rule (or reducing interchange) are harder to pin down empirically.</p>
<p>I think its also important to note here that the increase interchange fees occurred at least in part because of an increase in payment card system competition for issuers as the issuers developed methods to increase cardholder loyalty.  With increased cardholder loyalty came greater sensitivity to interchange fee differences from issuers (because they could now shift customers from one card to another while losing fewer sales) and more intense competition from payment systems and higher interchange fees.  Complaints about the particular margins on which this competition took place sound much more like complaints about the competitive process than they do like traditional antitrust concerns.</p>
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		<title>By: Ronald J. Mann</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7983</link>
		<dc:creator><![CDATA[Ronald J. Mann]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 19:50:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7983</guid>
		<description><![CDATA[I agree with you that the honor-all-cards rule would be more justified if it was necessary to make the system work.  But in a world in which the typical cardholder has several cards in the wallet, and in which few cardholders have only high-interchange cards in their wallet, then it seems pretty unlikely to me that the bundling of the two very differently priced products is &quot;critical&quot; to the efficient functioning of the system.  Remember, these price disparities first appeared only after the settlement in the debit-card litigation gave the networks a federal-court approved right to force merchants to accept the bundling.]]></description>
		<content:encoded><![CDATA[<p>I agree with you that the honor-all-cards rule would be more justified if it was necessary to make the system work.  But in a world in which the typical cardholder has several cards in the wallet, and in which few cardholders have only high-interchange cards in their wallet, then it seems pretty unlikely to me that the bundling of the two very differently priced products is &#8220;critical&#8221; to the efficient functioning of the system.  Remember, these price disparities first appeared only after the settlement in the debit-card litigation gave the networks a federal-court approved right to force merchants to accept the bundling.</p>
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		<title>By: Josh</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7982</link>
		<dc:creator><![CDATA[Josh]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 19:43:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7982</guid>
		<description><![CDATA[Thanks for the comment Ronald.  I&#039;ve got two general responses.  The first is that the direction that one believes the tying rule cuts for this analysis will depend critically on whether one thinks its economic function is critical to the efficient functioning of the payment system or a mechanism to extract monopoly rents.

I&#039;m persuaded by the former view that the honor-all-cards rule is critical to the functioning of the payment system because it ensures the cardholder that her card will be accepted at all merchants participating in the network.  If one allows merchants to decide on their own which of the cards within the network they would select, the potential for those individual merchant decisions to damage the reputation of the network would be substantial.

The second point is that, while one must recognize that pro-competitive function of the honor all cards rule in payment systems in the overall balancing, it does necessarily follow that (as you suggest in your comment) the interchange fees are at optimal levels.  I agree with you there.  But I do not think it changes the analysis in my post that regulators do not have a useful baseline for determining optimal fees.  In the absence of clear efficiency gains and the risk of significant efficiency and consumer welfare losses, I believe the &quot;first do no harm&quot; principle is a wise guide to policy whether or not we have any evidence that current fees are &quot;optimal&quot; in the blackboard economic sense.]]></description>
		<content:encoded><![CDATA[<p>Thanks for the comment Ronald.  I&#8217;ve got two general responses.  The first is that the direction that one believes the tying rule cuts for this analysis will depend critically on whether one thinks its economic function is critical to the efficient functioning of the payment system or a mechanism to extract monopoly rents.</p>
<p>I&#8217;m persuaded by the former view that the honor-all-cards rule is critical to the functioning of the payment system because it ensures the cardholder that her card will be accepted at all merchants participating in the network.  If one allows merchants to decide on their own which of the cards within the network they would select, the potential for those individual merchant decisions to damage the reputation of the network would be substantial.</p>
<p>The second point is that, while one must recognize that pro-competitive function of the honor all cards rule in payment systems in the overall balancing, it does necessarily follow that (as you suggest in your comment) the interchange fees are at optimal levels.  I agree with you there.  But I do not think it changes the analysis in my post that regulators do not have a useful baseline for determining optimal fees.  In the absence of clear efficiency gains and the risk of significant efficiency and consumer welfare losses, I believe the &#8220;first do no harm&#8221; principle is a wise guide to policy whether or not we have any evidence that current fees are &#8220;optimal&#8221; in the blackboard economic sense.</p>
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		<title>By: Ronald J. Mann</title>
		<link>http://truthonthemarket.com/2009/12/08/interchange-legislation-as-counterproductive-consumer-protection-regulation/#comment-7981</link>
		<dc:creator><![CDATA[Ronald J. Mann]]></dc:creator>
		<pubDate>Wed, 09 Dec 2009 19:24:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.truthonthemarket.com/?p=3400#comment-7981</guid>
		<description><![CDATA[You probably are right that regulators have no useful baseline to set a properly &quot;reduced&quot; interchange fee.  But how does the two-sided markets analysis work out in a case where the price level is maintained by tying: if we knew that many merchants would refuse to accept Visa Signature and World MasterCard products if they could unbundle those products from the standard Visa and MasterCard products what makes us think the current interchange fees for those products are at the &quot;correct&quot; level?]]></description>
		<content:encoded><![CDATA[<p>You probably are right that regulators have no useful baseline to set a properly &#8220;reduced&#8221; interchange fee.  But how does the two-sided markets analysis work out in a case where the price level is maintained by tying: if we knew that many merchants would refuse to accept Visa Signature and World MasterCard products if they could unbundle those products from the standard Visa and MasterCard products what makes us think the current interchange fees for those products are at the &#8220;correct&#8221; level?</p>
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